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PERFORMANCE MANAGEMENT
Description: The goals of this session are to provide insight into how performance management can be a key contributor to organizational effectiveness and to equip participants with methods to ensure that all employees in the organization understand the direct connection between their performance and the achievement of the organization’s mission. Participants will review the exchange theory of employment; understand the critical role managers and supervisors play in a positive climate; understand each participant’s approach to dealing with conflict and other approaches to managing conflict; review the basics of coaching and developing employees, and more.
Instructor: Jacqueline Hill brings more than two decades of experience as a leader in human resource management to her consulting practice, Christensen Hill, Ltd. Throughout her career Hill has been active in the Twin Cities area professional community. In 1992, she earned life certification as a Senior Professional in Human Resources from the Human Resource Certification Institute. In 1996, she was honored with the 1996 Award for Excellence in Human Resources from the Twin Cities Human Resource Association.
VOLUNTEER MANAGEMENT
Description: The goals of this session are to examine the many facets of volunteerism while exploring how today's leaders can re-affirm their management philosophies and channel their passion into change initiatives. Participants will understand the importance of the volunteer program within a nonprofit agency and how it relates to upper management and the rest of the staff; learn the components of a successful volunteer program; leave with tools to achieve a successful program; and, learn and discuss current trends and societal influences that affects today’s volunteer programs.
Instructor: Terry Straub is the Hennepin County Master Gardner Program Coordinator, a program of the University of Minnesota Extension Services and Minnesota counties. Straub has worked as the director for the Retired and Senior Volunteer Program (RSVP) of the Greater Twin Cities, volunteer program manager for the former Minnesota Office of Citizenship and Volunteer Services and the Minnesota AIDS Project. He was the former co-chair of the Hennepin County Volunteer Programs Network. He has also served as President of the Minnesota Association for Volunteer Administration (MAVA).
ETHICS
Description: The goal of the class is to give attendees a framework for making ethical decisions in their mission-based work. Participants will explore ethical issues and decision-making principles including end-based, rule-based, and care-based thinking; develop a better understanding of the meaning of ethics; learn how to make ethical decisions; gain insight into the difficulty of making ethical decisions; and, be able to apply what they have learned to their current positions
Instructor: Sharon Chapman has worked in the nonprofit arena for over 35 years both as a volunteer and as paid staff. Chapman is executive director of the Minnesota Adoption Resource Network. She has also served in management positions with The City, Inc., and The Minneapolis Urban League. In addition, she has extensive grant making experience with The Minnesota Women's Fund, The McKnight Foundation, and the Saint Paul Foundation. Her areas of expertise include: community development, economic development, organizational development and capacity building, strategic planning, and human services program development.
SITUATIONAL LEADERSHIP
Description: The goal of the class is for participants to understand the importance of the leadership concepts of vision, involvement, organization and change. They will learn how individual values and behavior contribute to leadership effectiveness; grasp how an organizational culture can influence decisions; understand the importance of knowing the customer; recognize the importance of organizational systems in delivering high quality products or services, among other topics pertaining to personal leadership styles.
Instructor: Craig Binger is the Vice President of Administration at the Amherst H. Wilder Foundation in St. Paul, Minnesota. He is responsible to develop and lead the corporate functions with specialties that include organizational change and development, policy formulation, human resource management and leadership. Binger has spent the last nine years in a senior leadership position, has expertise as an operations manager in the human service environment and as a human resource manager. He also provides supervisory, managerial and leadership training through the Center for Nonprofit Management with the University of St. Thomas and in the broader community.
MEETING MANAGEMENT AND FACILITATION
Description: Participants will gain the knowledge, skill and practice to conduct purposeful meetings that achieve results while saving energy, time, and money for the organization. Participants will learn how to plan, listen, facilitate, and communicate the results of successful meetings. The session will also examine team dynamics, meeting-room design, conflict resolution in meetings, and new technologies including virtual meetings and web conferencing. This seminar will blend lecture and interactive learning experiences for participants.
Instructor: Donald St. Dennis has 32 years experience as a writer, journalist, and public relations executive. St. Dennis has worked as a communications officer for the US Army, The Catholic Diocese of Duluth, American Express, Target, and The Toro Company. He currently is president of his own international communications consultancy. He is also a certified administrator of the Intercultural Development Inventory (IDI), and a certified facilitator of intercultural conflict resolution. St. Dennis also teaches MBA level management communications, with a special focus on intercultural communications. He frequently gives seminars on international communications, leadership, management, ethics, and philanthropy in the U.S. and around the world.
LEGAL ISSUES FOR MANAGEMENT
Description: The goal of this session is to alert participants to common personnel and nonprofit organizational issues that may affect management of a nonprofit organization in Minnesota. Participants will review and discuss case studies with common employment and nonprofit legal issues; review current Minnesota law governing hiring practices; review Minnesota law governing personnel files; and, understand legal and management considerations when disciplining and terminating employees in Minnesota, and much more.
Instructor: Ellen McVeigh is an attorney and partner with the Borenstein and McVeigh Law Office, LLC. She is working primarily with nonprofit organizations in the areas of corporate and employment law. After her admission to practice in Minnesota in 1982, she was a law clerk at the Minnesota Supreme Court, then joined the Gray Plant Mooty law firm. She became a partner in that firm, then left to become director of operations for a small business with revenues of approximately $2,000,000 per year. McVeigh began her own law practice in 1992. She serves as a Commissioner on the Minneapolis Civil Service Commission, and has served on several community nonprofit boards. She is a frequent public speaker on nonprofit topics, and conducts training sessions for nonprofit boards on legal and management issues.
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